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A comment on Amazon Is Closing Its Cashierless Stores in NYC, San Francisco and Seattle. Parent comment

Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by TedDoesntTalk on Sunday March 05, 2023 @10:39AM (#35030522)
He was trying to return a package, not shop at the store. You can return Amazon packages at WholeFoods, Kohl’s and the UPS Store using the Amazon website on your phone — app not needed. I do it all the time because I refuse to use their app.
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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by Nanana909 on Sunday March 05, 2023 @10:55AM (#35030679)
> He was trying to return a package, not shop at the store.

So then it sounds like he’s not in very a strong position to declare the stores as an unmitigated failure…

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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by adrianmonk on Sunday March 05, 2023 @11:10AM (#35030859)
After re-reading, I think their point may have been to describe that one experience as a total failure, not the cashierless store concept in general.

But it definitely can be read either way, so that's confusing.

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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by ilikehurdles on Sunday March 05, 2023 @10:59AM (#35030736)
And yet the app _is_ needed at these stores. Perhaps he was confused and thought he was at a Kohl’s, a store that doesn’t need the app.
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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by kube-system on Sunday March 05, 2023 @11:14AM (#35030909)
I have returned items at all three and I always show the return instructions from my email, because it is easier to navigate than the app.
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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by raverbashing on Sunday March 05, 2023 @11:02AM (#35030764)
Thanks for confirming you need to login into Amazon in some form to do this
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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by kube-system on Sunday March 05, 2023 @11:12AM (#35030891)
You need to login to Amazon to purchase things from Amazon.
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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by purple_ferret on Sunday March 05, 2023 @12:12PM (#35031559)
you don't necessarily. you just need a barcode photo
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Re:Amazon Is Closing Its Cashierless Stores in NYC, San Fran... by rootusrootus on Sunday March 05, 2023 @12:18PM (#35031616)
Never been that way for me. If I need to return something, they email me a QR code. The cashier at the UPS store scans that and takes my item, gives me a receipt, and I leave. I don't log into Amazon to get it.
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