Custom ROMs work just as well as the ROMs phones are shipped with.

It's really not uncommon to see ROMs with known bugs like "camera doesn't work" "3.5mm port doesn't work". When I was looking for a phone in 2018 I was looking at the Pixel series and that was the bug list for most of the ROMs at the time - and that's literally the flagship phone from the flagship vendor.

It was still in official support at that time but I got burned by my first android phone going EOL within 6 months of when I bought it and I wasn't going to leap again without knowing there were actually ROMs that worked without major feature loss.

That previous phone (Moto G Falcon) had a bunch of custom ROM issues too. Eventually I found one that worked OK but that's just not acceptable to have a glitchy third-party build where some random shit doesn't work less than 6 months after purchase.

That's right, and that's why you should choose your phone based on the ROM you want. Of course if you choose a phone that is not supported, it probably won't work well.

Try running the Samsung S23 ROM on a Nokia 7 plus and tell me how it goes: that's the same problem.

I have been using /e/ OS on a Fairphone for 2 years, and it is absolutely great. I just use it like a normal Android, no need to fiddle with it _at all_. Some apps don't work because I'm de-Googled (no Play Services), but you don't need that (or you can accept that some apps don't work).

This wasn’t my experience with de-googled (edit) grapheneos.

One week, apps started throwing an uncaught null pointer exception on startup because their network permission was revoked.

Even without that, random apps (especially for charging EVs and parking, and especially if it was raining) would just plain break for a few weeks, then start working again.

It would be nice if there was a commonly-used android compatibility suite for developers (of apps and of roms), but there isn’t, so everything is flaky once you are slightly off the beaten path.

That wasn't my experience with GrapheneOS: it's been rock-solid (and the battery savings from not having apps constantly polling for updates means I get 2.5 days per charge on both my Pixel 4a and Pixel 6a.

They work excellent for what they are, and are a testament to the ingenuity of the android community, but as an end user product they're just not there yet. I would never flash a custom ROM for someone who isn't capable of flashing something else on it to fix a bug or restore back to factory.