Your opinion being based on...?

This brand is known for bikes that break very quickly. The bikes are good, but don’t last. They are very expensive and the replacement parts are too.

The VanMoof or Tweakers forums are filled with users talking about the repairs the did this week to their bike, or that they send their bike back since it broke the week they bought it.

Without knowing anything about VanMoof, I'm always (more than I'd ideally like) doing some repairs on whichever bike I'm generally riding. Same for our car, which barely gets driven at all. It seems mechanical stuff needs repairing. Maybe VanMoof riders talk about it more in the forum. Most companies don't offer that...?

It’s definitely possible that there is a bias; users that have perfectly working VanMoofs don’t complain on the forums and just ride their bikes.

Also Vanmoof and the BMW of the bicycle world, most people who ride them, do it in a super annoying way.