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Re:We boosted marketing email open rate from 20% to 60% by hammock on Thursday February 16, 2023 @12:46PM (#34822291)
Email marketer here.

Open rates would have naturally trended from 20% to 60% naturally when iOS added Mail Privacy Protection (MPP) in the last two years, because Apple "opens" the emails itself before you do so that the sender cannot track the metadata associated with the pings to the image servers. Without a timeframe listed on this "trick" I would suspect that MPP was a great contributor to their increase in open rate.

Another thing to note is that most of the big email platforms now offer some kind of automated send-time optimization, which looks at an individual's open behavior over time and adjusts the send time individually for a given campaign to a time that person tends to be most responsive. In Salesforce this is called Einstein Send Time Optimization (STO).

STO really only boosts open rates by 5-10% at most on average (i.e., from 20% to 21-22%), which is another reason why I am skeptical of this "trick."

Re:We boosted marketing email open rate from 20% to 60% by celestialcheese on Thursday February 16, 2023 @01:06PM (#34822720)
This.

Additionally, many enterprise email security providers doing automated phishing checks that click every link in the email and screen scrape the landing page to verify it's not an attack vector. If your market is the govt, schools, or large enterprises, this is absolutely juicing your CTRs.

Vanity email metrics are incredibly broken right now - the only numbers that mean anything are frictioned conversions like sign-ups, payments, session duration etc.

Re:We boosted marketing email open rate from 20% to 60% by snowwrestler on Thursday February 16, 2023 @04:34PM (#34826677)
Hard to mitigate MPP, and enterprise opens were unreliable to begin with due to preview panes and image blocking.

But auto-clicks seem pretty easy to filter out of reporting data because they happen essentially instantaneously. Just drop clicks that happen within like 10 seconds of delivery.

Re:We boosted marketing email open rate from 20% to 60% by jwrx on Friday February 17, 2023 @03:04AM (#34832102)
Completely agree. People care too much about vanity metrics because they don't know how to measure what really matters.
Re:We boosted marketing email open rate from 20% to 60% by Mojmalik on Friday February 17, 2023 @08:03AM (#34834142)
I’m new to email marketing. I’m tracking the CTR locations and they are from unique individual cities and the OS type varies. Does this mean they are more likely actual clicks to the landing page? I’m guessing the email security would come from a similar location vs individual cities and say Linux for OS type?
Re:We boosted marketing email open rate from 20% to 60% by celestialcheese on Friday February 17, 2023 @11:20AM (#34836573)
Not necessarily - I don't know the details of these security providers, but they could use a proxy scraping service like BrightData, which proxies requests through real users mobile and residential IPs, thus making it look like real users are clicking.

I don't know this exact thing to be happening, but it could, so I don't think using IP location as the signal of "Human vs Not" is accurate.

Using time clustering of clicks vs send is a good one, also I've noticed that these security providers will click _every_ link in the email, all within a few minutes, so filtering out multiple clicks by one IP in a short time frame would work.

Re:We boosted marketing email open rate from 20% to 60% by Mojmalik on Friday February 17, 2023 @11:59AM (#34837166)
Ahh I see. Sweet thank you!
Re:We boosted marketing email open rate from 20% to 60% by ploum on Thursday February 16, 2023 @02:48PM (#34824718)
"Email marketer here."

It’s "spammer". Changing the word doesn’t make what you do less awful.

(and check this nice video: https://youtu.be/watch?v=tHEOGrkhDp0 )

Re:We boosted marketing email open rate from 20% to 60% by corbulo on Thursday February 16, 2023 @03:05PM (#34825060)
I share your sentiment, but at the same time what channels should be used for marketing? Exclusively social media ads? Snail Mail?

When I think about it on the flipside for small business marketing it's really a tragic scenario of which ad mediums are not perceived as 'spammy'.

Re:We boosted marketing email open rate from 20% to 60% by AnIdiotOnTheNet on Thursday February 16, 2023 @03:21PM (#34825374)
> I share your sentiment, but at the same time what channels should be used for marketing?

None. Marketing is an objective blight on human society.

Re:We boosted marketing email open rate from 20% to 60% by klabb3 on Thursday February 16, 2023 @03:56PM (#34825964)
Nagging emails and 99.9% of ads suck but there needs to be avenues for new companies and products to be discovered. This site is full of marketing, but it is largely balanced out by user power (voting and ability to discuss and criticize).
Re:We boosted marketing email open rate from 20% to 60% by dalys on Thursday February 16, 2023 @03:57PM (#34825996)
I know this is a popular belief on HN. But I assume you mean part of marketing that is paid advertising?

Because you know, HN is a marketing site for companies in Y Combinator and Y Combinator itself.

Every landing page you have ever visited is marketing.

Every GitHub README.md is marketing.

There's not a single business in the history of mankind that have made money without marketing. Because they wouldn't be allowed to show or tell anyone they existed.

Re:We boosted marketing email open rate from 20% to 60% by AnIdiotOnTheNet on Thursday February 16, 2023 @06:08PM (#34827992)
Wow but that's a nice set of technically true examples to hold up in order to defend people who are literally sending unsolicited email to people.

You know, the people directly responsible for making email suck... and the web... and search engines... phone calls... TV... the mail...

Huh. It's almost like the entire industry does a lot of making things suck.

Maybe if that wasn't the case I'd be amenable to considering some form of marketing as acceptable, but time and time again that industry has proven that being a good citizen is just not something they are willing to do.

Also, landing pages are definitely counted because in my experience you're lucky to even be able to tell what the fuck the product is from the landing page, so bullshit laden are they.

That README.md is often used for marketing in the landing-page sense is just evidence of what I said elsethread: That the psychological damage caused by marketing has embedded itself deeply in our culture and become self-perpetuating.

Re:We boosted marketing email open rate from 20% to 60% by lapsis_beeftech on Thursday February 16, 2023 @04:23PM (#34826469)
A reasonable and safe default is to use the same channel for sending me marketing information that I used to request it. Unsolicited marketing is never acceptable.
Re:We boosted marketing email open rate from 20% to 60% by corbulo on Thursday February 16, 2023 @05:02PM (#34827106)
What about for specialized services that you may not already be aware of? The ideal of advertising is to inform and educate the consumer.

Should non-megacorp specialized services simply not exist? How should they get the word out? The approved channels you speak of are very expensive and highly competitive.

Re:We boosted marketing email open rate from 20% to 60% by rd on Thursday February 16, 2023 @02:58PM (#34824942)
Dead link
Re:We boosted marketing email open rate from 20% to 60% by ploum on Thursday February 16, 2023 @03:02PM (#34825023)
Corrected. It was a youtube frontend I use to make youtube lighter and less invasive.
Re:We boosted marketing email open rate from 20% to 60% by hammock on Thursday February 16, 2023 @04:00PM (#34826051)
Email is permissioned marketing - you can opt out of it. Can't say the same for online advertising
Re:We boosted marketing email open rate from 20% to 60% by kneebonian on Thursday February 16, 2023 @04:17PM (#34826363)
Sure but I have a dozen emails just today from "email marketers" that I never gave my information to and never opted into. Why should it require active effort on my part to avoid not receiving more of what I don't want?
Re:We boosted marketing email open rate from 20% to 60% by snowwrestler on Thursday February 16, 2023 @04:29PM (#34826580)
Email is a decentralized, protocol-based communications channel. Anyone can send you an email. Getting some spam does not mean that everyone who sends email must therefore be a spammer.
Re:We boosted marketing email open rate from 20% to 60% by AnIdiotOnTheNet on Thursday February 16, 2023 @06:11PM (#34828031)
No, but the people who send unsolicited emails for the purpose of marketing are definitely spammers.
Re:We boosted marketing email open rate from 20% to 60% by FredPret on Thursday February 16, 2023 @04:27PM (#34826536)
Marketing is a key function in any economic system, and email is just the channel
Re:We boosted marketing email open rate from 20% to 60% by mattpallissard on Friday February 17, 2023 @12:47PM (#34837858)
> I am skeptical of this "trick."

This one trick email providers don't want you to know!