50% rejection rate for iPhone casings produced in India shows Apple’s challenge

Re:50% rejection rate for iPhone casings produced in India s... by malfist on Tuesday February 14, 2023 @04:35PM (#34796399)

I say this as the whitest white man ever, so please correct me if I'm being discriminatory.

I understand it's also a culture issue. India has a culture of never telling clients "no" for anything, even if they know they can't do it. So you ask for something insanely complex, and your contractor in India will throw a mountain of buggy code at you. I wouldn't be surprise if that's also the issue here.

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Re:50% rejection rate for iPhone casings produced in India s... by oauea on Tuesday February 14, 2023 @04:40PM (#34796473)

Noticed the same thing. Even implying that what management wanted wasn't realistic would make them incredibly uncomfortable.

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Re:50% rejection rate for iPhone casings produced in India s... by ubermonkey on Tuesday February 14, 2023 @04:48PM (#34796601)

We had some Indian devs in a subsidiary for years, and that absolutely tracks.

Cross-cultural communication is an actual field of study, you know? But in this case, with the unwillingness to say "no", it's a killer. We ended up cutting them loose because even though they were cheaper per hour than US-based resources, we couldn't make the progress we needed to make. One US dev because 3, and that became a whole team, and that's how we decided to continue.

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Re:50% rejection rate for iPhone casings produced in India s... by satvikpendem on Tuesday February 14, 2023 @04:51PM (#34796643)

I've heard it as Asian cultures in general, being conformist. For example, I've heard the same from Japanese devs who have to save the face of their superiors, and in Chinese manufacturing as well.

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