Phishing is not obviously sophisticated but an argument could be made. The problem with letting that kind of language slide is that it skirts responsibility. Society has a huge accountability problem currently and there isn't really an end in sight. There's no need to continue allowing corporations to use such language and continuing the problem.
If a solution to phishing is available and not used, the easy mode hack is attributed to the security of the people so responsible. They took a risk and that went bad. Fire them(the people ACTUALLY RESPONSIBLE) and move forward with a better model of security.
The person actually responsible is the person(s) who made the final call on using security susceptible to phishing attacks where a better option exists.
Not requiring MFA at all and having weak passwords would be an example of that.