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Re:How Cloudflare erroneously throttled a customer’s web tra... by latchkey on Thursday February 09, 2023 @12:20AM (#34720072)
That's exactly it and also no mention of that in the article, which is disappointing.

"In addition, there is and was no need for the customer to upgrade to some other plan level."

Should have been written as:

"In addition, there is and was no need for the customer to rely on HN for technical support."

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