Commenter is saying that it could be possible to get to the same outcome but through a different mechanism. So maybe if we do invent an AGI, it will be able to do all the things a human can do, but the underlying mechanism will not resemble or imitate what our brains are doing.

See also: https://en.m.wikipedia.org/wiki/Blindsight_(Watts_novel)

Ah, the black box theory - since AGIs are defined as being able to perform any task that a human can do, the only thing that matters is that they can perform that task just as good as (or better than) a human can, not that they are implemented the exact same way. Even in jobs requiring empathy and understanding, like (the ideal version of) customer service.

When I think of AGI, I think of some sort of agent that can converse and interact in the same way that a human can, that has the same sort of curiosity, imagination, and internal thought that a human does. But, as it turns out, that's not actually required or even implied by the term "AGI" itself.

-Emily

Sure, what’s the difference between empathy and the behavior of empathy. We would say it’s how a person “feels”, a qualia. How to make highly processed sand experience qualia is an ongoing area of research. Maybe the sand already experiences qualia. Some people like to play music for their plants just in case.