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Re:Small SaaS banned by Cloudflare after 4 years of being pa... by irq-1 on Friday February 03, 2023 @12:24PM (#34644400)
> I should update my ticket to ask unbanning my account

That is a very broken process! Ask the user to change the ticket, so they can do something that they already know is approved? Sales department sounds like a disaster.

Re:Small SaaS banned by Cloudflare after 4 years of being pa... by dylan604 on Friday February 03, 2023 @04:46PM (#34648171)
doesnt make support out any better though. if i can later just update the ticket myself with "cause the CTO says so" seems sus to say the least