I interned briefly for an MP when I was a student. She got Sunday morning off, and spent the rest of the week in Parliament, in committee, in meetings, on the train (reading papers), in the constituency office, or attending political events. She worked extraordinary hours, which isn't unusual.

If you want to ignore your constituents and not bother (and are in a safe seat) you might do less than half of that. But MPs, as a group, are very hard working. I also think that the way we select MPs, incentivise them, and manage them is awful and that's one of the many reasons why the institution of parliament is fairly crap. Unjustified cynicism about individuals is unlikely to fix that.

I do apologise for the form letters, though. That's almost always staff work, with the MP signing the result after a brief skim. We got a lot of mail and much of it was repetitive or crankish so the replies weren't always artisanal...

Like with any organization, it is not unusual to hire bad employees. Of course, when you do hire a bad employee you don’t write them a friendly letter and call it a day. You hunt them down and talk to them face to face. Maybe you’ll even have to yell and scream until they cry to get your point across. Hopefully you will choose better next time.

It’s never fun being the boss, but given that you’ve accepted the role you can be a good boss and stand up to your workers, even as much as they try hard to avoid you, or accept your failings and let your organization fall apart. Your choice.

> Hopefully you will choose better next time.

Aah yes, another favourite old-chestnut, the old "well, you can vote differently next time".

Trouble is that one falls apart when you are reminded that the UK has FPTP (First Past The Post) and not PR (Proportion Representation).

As a result, most people's votes don't really count for much, and you end up with safe seats and all sorts of other problems.

But it favours the big-two parties and hence, like many other problems with UK politics and parliament, it will (likely) never change.

FPTP is perfectly fine for electing a representative. I might even argue that it is best electoral system for selecting a representative. It is how most organizations choose between a set of employees and it works well enough.

FPTP fails hard when parties get thrown into the mix. But that is when you should stop to ask yourself why are you accepting parties in the first place? The Westminster system really isn't well suited to having parties, even if it has grown to accept them.