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Re:Swiss retailer Galaxus now displays warranty score and re... by arp242 on Friday January 27, 2023 @01:10PM (#34549542)
The idea is that as a consumer, I made a contract of sale with the retailer, not the manufacturer or anyone else. So, if there's a problem I go to the entity I have the contract with, i.e. the retailer.

You can often claim warranty with the manufacturer if you want; depending on the item. It can be faster to do so, but you're not required.

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