Their track record? Seems like this is the first you’re hearing of them, but this is just the latest (and yes, most ambitious) experiment. They’ve been successfully using technology to help normal people defeat abusive systems built by “the professions” for years.

They’ve been scamming people for years and hitting them with BS credit card charges. Just another abusive system tacked onto the rest.

That's a pretty definitive and bold assertion. Any source?

Most people successfully contest traffic tickets by just showing up to traffic court. It really is that easy.

So, DoNotPay is basically just a scam taking money from people without providing anything of value.

So if a chat program can pass the bar exam, it's okay? Because I would bet that if a program can represent someone semi-competently in court, passing the bar exam which needs an objective marking criterion would be trivial by comparison.

Cart before the horse... you have to pass the bar before you get the chance to represent someone semi-competently in court. Generally, lawyers have 5 years of experience before they are considered competent enough to be semi-competently represent someone in court.

Most states also require a law degree in addition to passing the Bar.

But a fun fact is that magistrates generally aren't required to pass the Bar, nor hold a law degree. Most states require extremely basic courses of 40 or so hours of training. I know of a magistrate that has tried numerous times to pass the Bar and has failed. I'm not sure how much competence our system mandates.

Alternative spin on the "know very well what they're doing": they know very well that it's unlicensed practice of law and they'd have to withdraw from the case.

But doing so generates lots of publicity for their online wizards that send out boilerplate legal letters.

The CEO tweeted about the system subpoenaing the traffic cop. If they actually built a system which is so advanced it can handle a court case in real time and yet so ignorant of the basics of fighting a traffic ticket it subpoenas the traffic cop it's... a very odd approach to product management for the flagship product of a legal specialist, and a bit scary to think anyone would use it. Easier to make the mistake of claiming your flagship system does stuff it shouldn't be doing if it's just vaporware and you haven't put too much thought into what it should do