Appliance makers sad that 50% of customers won’t connect smart appliances

Re:Appliance makers sad that 50% of customers won’t connect ... by throwway120385 on Tuesday January 24, 2023 @04:08PM (#34510416)

There's an entire line of Whirlpool/Amana/Roper washers that all have 5-7 LED lights under the cycle selector knob and are top-loader washers. If you push the drum of these washers toward the cycle selector panel you can reach down on the left side and pull a service manual out that gives you instructions on how to access a troubleshooting menu in the control board, plus electronics schematics and strip circuits to simplify troubleshooting when parts go out. They're very simple and all use some combination of a main motor to agitate and spin, a drain motor, a "run capacitor" to smooth out power, and a shifter to change from agitate to spin, and a pressure transducer either in the water level selector or built in to the main PCB depending on whether it has auto-sense.

They're ridiculously easy to work on and you can buy parts for them off PartSelect.com. The most common issues are that a relay on the control board goes out or the suspension wears out. Both are easy to diagnose.

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Re:Appliance makers sad that 50% of customers won’t connect ... by toomuchtodo on Tuesday January 24, 2023 @04:22PM (#34510623)

Thank you!

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Re:Appliance makers sad that 50% of customers won’t connect ... by rascul on Tuesday January 24, 2023 @07:53PM (#34512864)

I noticed when I was delivering and installing appliances that many have a service manual tucked away somewhere with similar information. Ranges were typically taped on the back somewhere, I can't remember where the other appliances stashed them.

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Re:Appliance makers sad that 50% of customers won’t connect ... by throwway120385 on Wednesday January 25, 2023 @02:26PM (#34522951)

The delivery people or service techs from the appliance store sometimes steal these documents. Probably to make sure the owner has to call the store for service. When I opened my wife's washing machine to repair it the manual was missing and I had to find it online. It was brand new so someone from the store or warehouse probably stole the document.

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