ChatGPT Can't Kill Anything Worth Preserving

Re:ChatGPT Can't Kill Anything Worth Preserving by runnerup on Friday January 13, 2023 @01:55PM (#34372218)

Pretty sure that it very noticeably results in lower costs. People often literally cannot figure out how to get through the voice recognition system to reach a human customer support person.

So the companies save money by then cutting the size of their call centers.

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Re:ChatGPT Can't Kill Anything Worth Preserving by galleywest200 on Friday January 13, 2023 @01:57PM (#34372243)

Agreed. These days though I tend to just mash 0 repeatedly and say the word "representative".

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Re:ChatGPT Can't Kill Anything Worth Preserving by runnerup on Friday January 13, 2023 @02:00PM (#34372302)

This is my default as well (although I use "talk to a human") but increasingly it results in the automated phone system hanging up on me if I dont at least navigate halfway through the bullshit first.

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Re:ChatGPT Can't Kill Anything Worth Preserving by jredwards on Friday January 13, 2023 @01:59PM (#34372288)

There've been some attempts at apps which navigate phone trees until they get a person or secure a callback for you. Not sure what the state of those is these days.

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