That’s only about the government though, private companies are hilariously terrible at customer service or paperwork especially compared to US/Canada.
But I guess this is an EU thing compared to what I’m used to in Canada and the US.
I have recent experience with Korea which is overall quite efficient in fact, and yet it's still a struggle to figure out what I need to do, how to do it, and language barriers don't help.
Honestly I would be shocked if you could point me anywhere else in the world where a Korean could be illegally staying, go to the motor bureau and not only get a free translator but get an official state ID and driver license.
https://www.dmv.ca.gov/portal/customer-service/interpreter-s...
First, most "digital nomads" who interact with the public administration and institutions (e.g., banks) are not standard customers. Employees often have no clue how to deal with them and many processes contain manual steps that require someone's validation or approval, and often target a very small group of individuals (those tasked with "dealing with" foreigners). It can slow down things.
Second, Portugal is particularly well known for having great ideas and conferences about digital transformation but completely lacks the ability to deliver within its own ranks. To its defense, most citizens cannot easily purchase services online, either because lack of money, or because lack of computer literacy, or because they don't even have an online payment mechanism. These factors greatly limit incentives for a rapid digital transformation, which incidentally, is precisely what digital nomads crave for. The comparison with Switzerland was made earlier, it matches my argument: 1) widespread computer literacy 2) widespread access to online payment solutions 3) the population is used to pay-as-you-go public service (vs. all-inclusive taxpayer service expected by citizens in most EU countries).
Then they arrive in a new country and realize what it's like to administratively become a functional resident. You probably got your first bank account in your teenage, your national IDs as a newborn, etc. Then you move elsewhere and you need to create all these things from scratch and discover them also.