> Company had to pay the partner for support. I’ve skimmed over the code and it was processing hardcoded index positions. I repeat the person who did that had no concept of a loop.

This is not a SAP-specific problem. I've seen highly paid programmers with veteran-like CVs deliver absolute crap in the PHP world. If there's a shortage of good programmers, you'll get this kind of thing. Moreso if it's in a un-sexy field of work like SAP.