It claims to be a guest post, but it honestly reads very much like a fictional story carefully written to emphasize the importance of her books and services, while also maximizing engagement/outrage. The character doesn't seem super plausible either in terms of the history or in terms of how they respond to failures.

Edit: Actually looks like it's a very old story instead, which made it seem implausible in modern context: https://news.ycombinator.com/item?id=34289608