Dev people don't. It's the non-technical middle and upper managers who pick GoDaddy because they saw an ad during a sporting event.

Then the tech people have to shoulder the burden when GoDaddy screws up.

Last week I waited on hold with GoDaddy for five-and-a-half hours. And that was for the online help chat.

About half way in I decided to call the phone number, too. On hold for three hours and by then, the chat person finally showed up.

Domain was bought by our non-technical CEO. my personal stuff is in namecheap

Because there are more of them born every minute, and there's a lot of information out there to process. And when doing something new, it's pretty hard to separate out the people with legit gripes and the people who are just complaining because they are confused or didn't get their way.