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A comment on Southwest cancels 5,400 flights in less than 48 hours. Parent comment

Re:Southwest cancels 5,400 flights in less than 48 hours by jchanimal on Tuesday December 27, 2022 @05:44PM (#34154863)
Architecture advantages over the phone based system described upthread are obvious. The reason United chose Couchbase is because it’s designed for offline updates. So if a plane, phone, or airport is disconnected they can still do the data entry work and reconcile asynchronously.
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Re:Southwest cancels 5,400 flights in less than 48 hours by apelapan on Wednesday December 28, 2022 @06:21PM (#34167379)
But the Southwest system is not "phone-based" by design, I presume? They are going via phone because the decision support system for ops/crew control are down/unusable?

If they've resorted to doing all their scheduling manually with pen and paper, any data pushed to the edge (air crews, ground staff etc) will need to be transmitted in a similarly manual fashion.

The gate/ground/air crews are not making autonomous decisions about who is flying what, when and where. That is decided by some ops/crew control structure in the airline.

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