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Re:Southwest cancels 5,400 flights in less than 48 hours by jlmorton on Tuesday December 27, 2022 @05:26PM (#34154711)
For the ~75,000 travelers directly impacted, it will probably have some long-term impact in their purchasing decisions.

But for the 329,925,000 other Americans, many of whom have a long history and belief in Southwest’s reputation for customer service and fair policies? They will have forgotten by next week.

Re:Southwest cancels 5,400 flights in less than 48 hours by dnissley on Tuesday December 27, 2022 @09:11PM (#34156703)
Yeah but they're also possibly less the type to go out of their way to hunt for Southwest flights, which don't ever show up on aggregators
Re:Southwest cancels 5,400 flights in less than 48 hours by ShredKazoo on Tuesday December 27, 2022 @11:38PM (#34157591)
I wonder if they'll need to start working with aggregators after this fiasco? (Assuming they start losing their current customer base)
Re:Southwest cancels 5,400 flights in less than 48 hours by mnky9800n on Tuesday December 27, 2022 @11:55PM (#34157666)
This actually is what prevents me from buying flights from them. The only time I do it is when someone asks for them specifically.