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A comment on The Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You. Parent comment

Re:The Customer Service Reps for Disney and Airbnb Who Have ... by scarface74 on Monday December 26, 2022 @08:10AM (#34137346)
And winning in a class action lawsuit only helps the lawyers.
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Re:The Customer Service Reps for Disney and Airbnb Who Have ... by acover on Monday December 26, 2022 @08:32AM (#34137469)
That entirely depends on the case. There are class actions that are life changing then there are those where your damages are only $5.
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Re:The Customer Service Reps for Disney and Airbnb Who Have ... by nraynaud on Monday December 26, 2022 @11:01AM (#34138735)
There is some truth on the damages sides, but it also bites the defendant very hard and tends to change behaviors.
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