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Re:'Reputational' Media—Where Yelp Has an Edge Over AirBnB, ... by ryanwaggoner on Saturday December 31, 2011 @11:37PM (#3412596)
Sorry, but no. If I was an unscrupulous host and wanted to boost my listing, the first thing I'd do is have a bunch of friends (or fake accounts) book nights on my listing and leave glowing reviews. I'm out maybe $100 for Airbnb fees and now I have a slew of awesome reviews. What are the odds that this doesn't happen all the time?
Re:'Reputational' Media—Where Yelp Has an Edge Over AirBnB, ... by pg on Sunday January 01, 2012 @02:07AM (#3412690)
Do you really think the Airbnb guys haven't considered this possibility?

People who do that sort of thing leave lots of tracks they don't realize they're leaving.

Re:'Reputational' Media—Where Yelp Has an Edge Over AirBnB, ... by ryanwaggoner on Sunday January 01, 2012 @08:25PM (#3414406)
Like? If I emailed a few friends around the country and asked them to help me out like that, how would Airbnb know?

I'm not saying they haven't considered it, I'm saying they can't stop it. Making the claim that a transaction based review system is inherently trustworthy seems either naive or disingenuous.

Re:'Reputational' Media—Where Yelp Has an Edge Over AirBnB, ... by foxit on Sunday January 01, 2012 @05:57AM (#3412851)
And if they have considered it, what are they doing about it? I'll bet you a thousand dollars if the suggested scenario happens, there is no mechanism in place to alert anyone, stop it, or deal with it, no matter how big the tracks left. Do you know how many of the NYC listings are pure scam?

I'll grant their review system is set up from the get-go to be the best of anyone out there.

Re:'Reputational' Media—Where Yelp Has an Edge Over AirBnB, ... by Lucadg on Sunday January 01, 2012 @04:47AM (#3412797)
When I was in Vietnam last year I booked a few cheap hotels in the 10-20 U$ a night range (nice ones by the way!) on Agoda.com. Often the reviews went like "best breakfast in Asia" or "I will come back to Vietnam just to stay in this Hotel" but when I went there, they where nice but not THAT nice. Once I went here http://www.agoda.com/asia/vietnam/hoi_an/sunflower_hotel.htm... as the reviews where incredibly good: but as I found out the internet was very slow, breakfast was a deception, the reception a bit rude and they even gave me a smaller room. So I wrote a review adding to be careful about fake reviews. Sure enough Agoda did not publish it and they did not even respond to my email asking why. I did not expect a Facebook debit card but at least a "thank you" :) After all I helped them spotting cheaters! I was completely ignored.

The result is a side flooded by fake reviews costing a couple of bucks each to the Hotel manager. That's cheaper than Adwords :)