Re:Wells Fargo to Pay $3.7B for Mistreating Customers
by jimt1234 on Tuesday December 20, 2022 @05:32PM
(#34073684)
I used to be a Wells Fargo customer, just before all the news of shady "operating practices". One day I was trying to login to their online banking web site, but my password wasn't working and the reset functionality also wasn't working. I called their customer support, and the rep told me to make sure I was using the correct password. She then read my password to me. Later that day I drove to the branch and closed my account. I've been with my local credit union ever since.
[ Parent
| on HN ]
Re:Wells Fargo to Pay $3.7B for Mistreating Customers
by MobileVet on Tuesday December 20, 2022 @08:14PM
(#34075430)
That… scares the crap out of me. How is that even possible, beyond the worst possible infrastructure practices imaginable?
If I knew of another bank in North Carolina with decent coverage I would swap for sure. That said, don’t really use the atm that often so maybe I shouldn’t worry about that.
Only at WF because Chase wasn’t in NC and yes they opened extra accounts for me.