Re:Apple to allow outside app stores in overhaul spurred by ...
by saurik on Tuesday December 13, 2022 @03:51PM
(#33975576)
Sure, but that obviously isn't what people were talking about with respect to developers giving refunds. I provided that feature to developers in Cydia and gave refunds directly to users and it was still appreciated by all to have that feature.
Regardless, to address your (off-topic) addition: do you actually request refunds from Apple often enough to be willing to pay 10% more for the privilege? You'd have to be asking for refunds for 1 out of every 10 products you buy for that to make sense...
Re:Apple to allow outside app stores in overhaul spurred by ...
by jacobr1 on Tuesday December 13, 2022 @03:44PM
(#33975481)
Apple could still act as an indirect facilitator - send apple the money and they refund it on your behalf. I'm sure there are many reasons why this is complicated, but I don't see any fundamental reasons this couldn't be done if Apple want to enable it.
Apple balances on the assumption of the stability of their developers offering subscriptions and an easier experience for a user requesting a refund.
The difficulty that the developer is having in this case is that Apple isn't exposing the payment information to the developer. If they can say "this user gets a refund" that is leaking some information about the users to developers.
(...)
Additionally, it appears that there were some new methods added to the in-app library for developers to be able to create a refund request on behalf of a user.
https://developer.apple.com/documentation/storekit/transacti...
> Call this function from account settings or a help menu to enable customers to request a refund for an in-app purchase within your app. When you call this function, the system displays a refund sheet with the customer’s purchase details and list of reason codes for the customer to choose from.