Why it's important to respect your customers

Posted by illdave on Tuesday December 27, 2011 @07:48AM
from the penny-arcade.com dept.

http://www.penny-arcade.com/2011/12/27/just-wow1?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+pa-mainsite+%28Penny+Arcade%29&utm_content=Google+Reader

( 4 comments | 52 points | on HN )

Re:Why it's important to respect your customers by kghose on Tuesday December 27, 2011 @09:24AM (#3395800)

I'm very, very surprised at the company side of the exchange. I guess this is what happens if you don't have a professional sales staff who are trained to be tactful and polite (or can be fired for not being)

[ Parent | on HN ]

Re:Why it's important to respect your customers by glenra on Tuesday December 27, 2011 @12:35PM (#3396499)

If this clown has, as claimed, "about 125 dedicated people to run PR, Blogs, Articles, Videos", why doesn't he have anybody competent to run customer relations?

[ Parent | on HN ]

Re:Why it's important to respect your customers by elopinologo on Tuesday December 27, 2011 @09:31AM (#3395813)

Wow, that was incredible. I wonder if it is legal to treat customers in such a disrespectful way.

[ Parent | on HN ]

Re:Why it's important to respect your customers by x3c on Tuesday December 27, 2011 @10:30AM (#3396038)

I would hate to see these guys get away with such unprofessional and crass behavior.

[ Parent | on HN ]