> When one is working as part of a team (in a professional context), it’s one’s responsibility to ensure the delivery of one’s message doesn’t “clash” with others

I think communication involves mutual responsibility, for both sender and receiver. When it goes wrong, sometimes the sender has failed to meet their responsibility, sometimes the receiver, sometimes both, and sometimes it is just one of those regrettable misunderstandings which is neither's fault.

> etiquette and guidelines on what constitutes acceptable forms of behaviour and communication

It is impossible to craft guidelines which explicitly cover every possible circumstance. Guidelines may reduce the incidence of cross-cultural misunderstandings (although one may be sceptical about how effective they really are in doing that), but they can’t possibly eliminate them.

> It’s also a topic one can bring up with their therapist for additional tips and guidelines.

I remember my father telling me about how, in the early 1990s, he got a job with a US-based company, and he started going on regular business trips to the US. He was rather struck by how some of his American colleagues would talk at work about having therapists - the way they’d talk about it, it sounded like they just assumed everyone had one (which is how you’ve talked about it here). Judged by the standards of Australian culture, it was rather odd - if someone felt they needed to see a mental health professional, they’d be unlikely to tell random people at work about it, and talking to work colleagues in a way which assumed they did have that need could cause offence. My father didn’t take offence, he was just amused by the strange ways of Americans-but someone else could have.

I think it’s extremely odd as a younger American. And frankly, I think the reality is that many people agree with the Australian/my perception, but know to just keep it to themselves instead of trying to change the culture.

My biggest gripe is that (1) not everyone has easy access to a therapist and (2) it’s not a magic bullet. Additionally, (3) it’s inconsistent with the norm of avoiding personal health topics in professional environments.

I guess what I’m saying is that many, many Americans agree with you, even if that doesn’t come across in the corporate or pop culture zeitgeist.

I agree that this is the rule in polite society, and I agree that its a reasonable goal 95% of the time. But its an impossible standard to meet 100% of the time. Alan Watts makes this point - we can only guarantee that we're inoffensive when we're dead. Or when we act like we're dead - taking up no space and sharing no opinions.

Walking boldly in the world will necessarily elicit reactions in other people. We don't get to control the reactions other people have to us. If the only thing you're allowed to do when someone hates you is shrink into yourself, then you cannot ever be noteworthy or famous in any way. (Because you'll get haters if you're noteworthy, no matter how lofty your goals are.)

You can also swing this argument the other way around. Nobody knows the exact shape of our childhood traumas. Growing up requires that we revisit those places that still hurt in us to be able to heal our wounds. I don't want anyone trying to protect me from that process, because I need to go through that pain in order to grow into the healthiest version of myself.

Shying away from telling me something because you're afraid I'll get hurt also blocks any possibility of deeper intimacy.

Kim Scott's Radical Candor is another take on this for the workplace. 6 minute video: https://www.youtube.com/watch?v=YLBDkz0TwLM