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Re:Why do we hack? by jrm4 on Wednesday December 07, 2022 @10:47AM (#33895688)
Right? You could theoretically/evilly create a whole guide to "how to change a customer's mind on what they want."
Re:Why do we hack? by nonrandomstring on Wednesday December 07, 2022 @11:25AM (#33896264)
It's worth reading some of BJ Fogg, oft painted as an "evil genius" singlehandedly responsible for digital surveillance capitalism. In reality he was/is a leader in understanding how, because UI/UX defines the reality and expectations of a user, it can itself influence their desires and expectations. He called that kind of social engineering through technological design "Captology".