I work way better in an open office, but I fully acknowledge that I am not likely your average worker.
The problem with open offices is that you only get one option: be around everybody.
My company has something like 15-20 offices anyone can use at any point with a big open floor in the middle for collaboration. That is in combination with a flexible WFH and office culture. Best of both worlds IMO.
You can't even claim remote work doesn't scale, there are multiple billion dollar public companies that are remote first and basically every company continued to function just fine during the pandemic
Dealing with all these contradictions is very hard and may require a review of how we imagine "work" on a societal level, so it's much easier to force everyone back into the office and sweep it back under the rug.
In the short term these people can use words to justify decisions but eventually it will show up in the bottom line and everybody will find out which model is superior
This would be an excellent example of a market failure and a key area of policy research.
It was supposed to be a positive thing (certainly the management team saw it as that) but there was silence. It was really weird, actually.
Anyone who says productivity, focus and happiness doesn’t take a huge hit in open office settings is fooling themselves or lying to you. Cubes are okay, bullpens (5-10 folks with spaced out desks) were hit and miss but largely hit, but open office is utterly ruinous for getting work done. I loathed them when I was first forced to sit in them, I hated them every day after, and I hate them now looking back on them.
I understand the desire to keep real estate costs down. But at the very least an office worker should get something like a cube, and yeah offices are best. Especially with hybrid work likely to stick around indefinitely meaning more VC meetings either companies are going to have to redesign their offices to build a shit ton of conference rooms (LinkedIn did this and it actually sorta works) or give people more auditory and visual isolation in their private workspaces.