Re:Stripe is wrongly suspending accounts
by danpalmer on Friday November 25, 2022 @01:10PM
(#33745154)
They might like you being on their basic contract and high sticker price, but you know what they love even more? Having a person they can do sales calls with. It's amazing how much you can get out of companies just by, you know, talking to them.
Re:Stripe is wrongly suspending accounts
by vbezhenar on Friday November 25, 2022 @01:00PM
(#33745050)
How much do you need to spend to negotiate with Google?
Re:Stripe is wrongly suspending accounts
by danpalmer on Friday November 25, 2022 @01:08PM
(#33745135)
Short generic answer for all SaaS/cloud: remarkably little. If you're a legit business, who can make payments as a business (rather than on a personal card), and have any small amount of spend, you should have no problem getting a basic contract that provides you some reliability for your business.
Negotiating significant discounts needs a bit more work, commitment, or growth story. Discounts tend to scale with spend.
(Disclaimer, I now happen to work at Google, unrelated to cloud, but this was my experience at my previous employer)
Re:Stripe is wrongly suspending accounts
by shrikant on Friday November 25, 2022 @02:26PM
(#33745906)
I got decent support from actual human beings for Google Cloud even when spending ~£100/monthly.
Not sure if this has changed recently, but this was in about 2018/2019.
Re:Stripe is wrongly suspending accounts
by theyknowitsxmas on Friday November 25, 2022 @11:34PM
(#33750000)
How do you make a SLA were the compliance guy doesn't randomly kick you off, because he found your dark theme scary or don't understand your business model?
Do kids these days not realize you can negotiate anything and everything with your vendors/suppliers/partners?
Yes, most SaaS companies LOVE it when you sign up for one of their standard plans, using THEIR standard T&C's, and standard payments.
But, DID YOU KNOW, if something is critical to your business, you can negotiate directly with pretty much every business on the face of the planet, and if your spend is large enough, or you're willing to pay, you can negotiate anything????
It's nuts, I know :)))))