Re:Almost Everything on Amazon Is Becoming an Ad
by lastpingstandin on Thursday November 24, 2022 @06:40PM
(#33737436)
I worked for Amazon on a team that touched this, and I can confirm this is basically true.
For recommended products, Amazon's algorithm prefers widgets that generate more revenue (which sponsored products has a huge advantage with), and thus those products typically get ranked higher.
The cynical comments here align with my experience: when leadership demands now revenue, there is an iterative game where the only correct answer is "increase revenue now." If you run enough A/B tests and ask this question enough times over a large enough organization, more ads and 3p always result.
Most companies are trying hard to produce a great user experience. However, it's hard to measure subtle degradations to buyer experiences, especially when those degradations happen after the purchase or quality metrics corrupted by motivated sellers or advertisers. This is one reason obsession with A/B testing drives this poor user experience: it's hard to measure. Revenue now is easy to measure.
Another aspect you may not see as a buyer is that when the market is down, sellers are SCREAMING at their platforms to fix the problem. Same iterated game: give boost (discount, ad credits etc.), less screaming (for that team right now). What you see as bad as a buyer may be trying to appease sellers.