News for hackers. Stuff that matters.
Re:Focus on the Job, Not the Customer. A different way to lo... by gdw2 on Wednesday December 14, 2011 @10:58AM (#3352293)
Very similar to (and perhaps taken from) the book "The Innovator's Solution": http://www.amazon.com/Innovators-Solution-Creating-Sustainin...
Re:Focus on the Job, Not the Customer. A different way to lo... by destraynor on Wednesday December 14, 2011 @11:19AM (#3352373)
The video I linked up and the author I referenced twice in the post is Clay Christenson, author of that book. I certainly didn't "take" it, I made the inspiration very clear.