I just do not see how any of his actions actually help enhance that even with even an idealized version of such a customer, and does not alienate even that customer.
How does it establish any credibility with anyone to 1) be so unprepared for a critical advertiser's (your customers) presentation that customers literally cut their spend during the meeting; 2) publicly make excuses trying to blame for your failures on some "activist groups" who actually had no influence on advertisers' (your customers) decision to cut spending; 3) destroying verification and turning it into a anyone-can-pay-$8-to-say-they-are-anyone-and-get-greater-reach; 4) come into a $44B deal making a lot of noise and failing to articulate a plan, any plan that gets anyone on board?; etc., etc., etc.
I wish Elon all the success in the world, but he is seriously flailing here, and creating confidence in no one. I expect that he has a good chance of sorting it out once he understands the issues, but he's clearly done no homework up front, so is figuring it out in real time.
I do not see how this helps him, even with his ideal customer. Of course, as usual his comments have plenty of fanbois claiming whatever he does must be 4-D Chess, but seriously, how does this much public flailing, thrashing, and excuses give anyone confidence?
Can you point to any specific action that would actually give such a customer more confidence? From what I've read, the RW people are also really pissed at him because they expected to be able to rush right in and raise hell, and that's not yet happening either...