Re:Amazon.com just closed my seller account. No warning, no ...
by akavlie on Tuesday December 13, 2011 @01:07PM
(#3348487)
All of my weekend listing was done from home. Don't remember accessing my seller account anywhere else recently.
Re:Amazon.com just closed my seller account. No warning, no ...
by protomyth on Tuesday December 13, 2011 @01:40PM
(#3348612)
Does your ISP give you a static IP or is it dynamic?
Re:Amazon.com just closed my seller account. No warning, no ...
by akavlie on Tuesday December 13, 2011 @03:10PM
(#3349009)
Not completely sure, Cox (my provider) says in the small print:
"Static IP addresses may be required or dynamic IP addresses may be assigned without a static IP request, depending on location."
http://ww2.cox.com/business/arizona/data/pricing.cox
I don't take notice of my IP address much, so I can't say if they assigned a static IP address in my case. If they're filtering on IP addresses, I imagine that they get a lot of false positives.
Re:Amazon.com just closed my seller account. No warning, no ...
by protomyth on Tuesday December 13, 2011 @04:13PM
(#3349306)
If they are filtering on IP and you're not paying for a static IP address, then Cox's DHCP server could have given you a new IP address that matched someone else who had been banned. Not out of the ballpark of possibilities when IP is used for selection / banning.
Re:Amazon.com just closed my seller account. No warning, no ...
by ceol on Tuesday December 13, 2011 @05:40PM
(#3349696)
Would you have accessed it outside of your home at any point? It could be possible that Amazon keeps a record of where you log in, you shared an IP with a previously banned account at some point, and then you listed an item the other seller had listed.
I'm sure there's a simpler explanation, though. That seems fairly complex.
It seems like the author logged in to his seller account from a public wireless network (coffee shop, office) where another, previously-banned seller account had logged in from at one time, and Amazon assumed both accounts were from the same guy. Maybe they sold the same type of products.
I'm sure they get a lot of sellers who get their account closed and just try to make a new one, but I'd rather have Amazon not catch the sellers who are dumb enough to create an account from the same IP than catch them and get legitimate sellers banned in the process.