I think the point is that the rules are anti-competitive, user-hostile, extractive.
Spotify doesn't offer an API to allow me to replace their payment system with mine where I would direct 100% of profits to artists. Because that is their revenue source.
Is that better?
I will never use a purchase method on iOS that isn't IAP. Never, and I'm not alone.
Yes, it's dumb that they're not allowed to link to the website for people to purchase directly. I would prefer that they handle it like "login with Apple," where you can support others, but must support Apple alongside. I would always choose IAP, others could click and go through the extra steps to buy directly from Spotify. But it also isn't that hard to deal with. Amazon does it for ebooks, and people still buy ebooks from Amazon by going to the website.
Spotify is throwing a fit because they don't want to even allow IAP. They want the advantages of being on iOS with zero consideration of Apple or iOS users. Apple is going too far, but if I have to choose, I side with Apple here, because Spotify is throwing a dishonest tantrum.
When apps use IAP it’s very user-friendly. People sometimes prefer it over putting down their payment details in yet another app. I disagree that forcing apps to use IAP is user-hostile. I am not arguing that the IAP mandate is perfect, but these are the rules right now. And you can’t break rules just because you think they’re insane. Dura lex sed lex.
> TLDR: Apple rules mandate a cumbersome Audiobooks purchasing process
This is very much a lie. Apple’s way is the easy way - use IAP. And it seems that like with facebook [1] they’re trying to apply the rules evenly to everybody. Spotify religiously denies using Apple’s In App Payments. The attempt to send emails on how to purchase audiobooks is their sneaky way of bypassing the rules. They now to try to blame the process they came up with themselves on Apple. But Spotify is to blame, for not following rules of App Store which demand IAP for “digital goods and services”.
However you feel about IAP if spotify has the courage it should challenge in court (like Epic) instead of a website that makes a very bad biased take on the situation.
And we know Apple is not going to respond publicly.
[1] Story about Facebook boosts being forced to IAP a few days ago