The better analogy would be like me expecting NordicTrack to service my exercise equipment for free forever. They aren’t going to take my physical equipment away. But they also aren’t going to keep sending me replacement parts and service techs out anytime I call them unless I keep paying the annual warranty.
And before anyone replies that it must be shoddy equipment to keep needing repairs, heavily used exercise equipment constantly has moving parts that wear down.
Don't sell products then change them afterwards. I paid for a thing. Then they made it so that the thing I purchased required more payment indefinitely. That's bullshit.
https://www.ftc.gov/news-events/topics/truth-advertising
https://en.wikipedia.org/wiki/False_advertising#United_State...
Part of their marketing was “No subscription fees” and the premium was marketed as “lifetime”.
It was a pretty big bait-and-switch and the r/PocketCasts is a good example of bad customer relations.
I bought the full featured version and was soo happy... Until they killed it off. Now I'm on an iPhone and Apple Watch and it's ridiculous to pay to subscribe just to be able to control it from my watch. Feels ridiculous.
If they brought back even an expensive, $80 one-time purchase fee I'd be more than happy to support.