> Bad for customers to be sure. Most have no idea what they're doing and have fallen for a scam hook, line, and sinker.

I wouldn't call it a scam, it's written into laws we should all be pretty mad about. It's only a matter of time before KYC companies are the only way to engage legally with cryptocurrencies. While I don't think having all your transactions in a public ledger was ever a smart move for your average joe, just one de-anonymizing event and you're out to dry. I think the bigger issue is the ever eroding privacy policy in many countries.