Re:I'm nervous and don't know where else to go
by suilied on Friday October 14, 2022 @09:44AM
(#33203396)
I have no experience with Epicor but similarily work in IT support and regularly get scheduled to "oversee" updates like this as well.
Don't panic, get in contact with a couple of chill guys or galls that use Epicor that can help you test out the app so you can at least confirm whether the update was succefull or not. Anything else really isn't your problem.
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Re:I'm nervous and don't know where else to go
by dbtonez on Friday October 14, 2022 @10:10AM
(#33203730)
thanks for sharing. don't panic is the theme of this thread and just hearing that helps. i have to remember my position in this whole scenario is to just be available and take whatever problems as they come.