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Re:Ask HN: How to figure out why free users don't convert? by thorum on Friday October 07, 2022 @04:16PM (#33126398)
Good question! There is a button that’s always visible in the corner, and yes it is an embed from a third party service so I suppose it might be getting blocked, or overlooked otherwise. I’ll try replacing it with my own UI and prompting for feedback after key interactions and see if that helps.
Re:Ask HN: How to figure out why free users don't convert? by alexfromapex on Friday October 07, 2022 @04:43PM (#33126652)
I think a lot of people are just really averse to answering those type of questionnaires too. I've seen companies offer incentives which I think probably works decently well.
Re:Ask HN: How to figure out why free users don't convert? by fool1987 on Friday October 07, 2022 @04:49PM (#33126701)
It doesn't matter how many people you survey, you will always end up only getting responses from the type of people who respond to surveys