I think for me the question is how these guys get out of these schools, with a masters, for a role that includes some consequential decisions, without common sense.

Obligatory Deadpool/Bill Murray reference: http://qahipster.weebly.com/uploads/8/1/4/4/8144013/common-s...

I think the conceit that exists in business schools today, and what riles up people too, is that managing people could be taught. This is why many case studies are performed in B-schools, so students can imbibe successful habits. But I have worked with successful and unsuccessful managers, and successful ones combine experience with creativity. You need both. And experience, or even creativity, cannot really be taught.

You would be shocked how many people lack what one would hope is common sense when it comes, especially, to things like shift scheduling. Even ones who've been on the other side of it and get promoted!

It seems it is not common sense after all. And no, most of it's not happening because of reasonable business trade-offs or tension between business and human needs, people are just weirdly bad at making sensible schedules. They'll produce these completely fucked-up schedules that someone with a little empathy and that aforementioned common-sense can fix in five minutes flat. It's baffling.