I’m assuming you’re in Poland. In the US and in some countries neighboring Poland there are owned and operated Apple stores with Apple staff. When I visit my work’s Warsaw office I always seem to need an Apple Store for something and end up settling for an iStore or similar third party. Authorized Retailers are fine but they usually lack all the small spare parts Apple will carry. On these trips I always seem to break a specific part that I know an Apple Store carries and have to wait until I am in another country.

These stores were started in the early 00s due to Apple’s lack of control over how their products were merchandised in US big box stores. Prior to Apple Stores, I purchased all my Apple products and equipment from a catalog or the early E-commerce catalog websites A lot of the experiential sales in Apples world stemmed from the retail experience they created.