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A comment on Ask HN: What is your cloud strategy vis-à-vis Google Cloud?. Parent comment

Re:Ask HN: What is your cloud strategy vis-à-vis Google Cloud? by mysterydip on Saturday October 01, 2022 @08:03AM (#33045961)
Even if Google keeps GCP operating indefinitely, I feel like there's always the shadow looming of account termination/suspension with no warning or explanation. Do you have a strategy for if this happens?
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Re:Ask HN: What is your cloud strategy vis-à-vis Google Cloud? by byteofbits on Saturday October 01, 2022 @08:43AM (#33046182)
As a business customer, we have a dedicated account manager and customer support engineer who in the worst instance any member of our incident response team could ring directly.

We also work with a Google Cloud Partner that we maintain out of band communication with who would be able to mediate account restoration.

All in all, I do not think a business account faces this risk at all and it’s largely a narrative developed from their consumer business where humans are hard to reach.

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