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Re:DocuSign to cut workforce by 9% as part of restructuring ... by tomcam on Wednesday September 28, 2022 @03:20PM (#33012047)
You're completely right. And you forgot to include international issues, if that's part of their business model. But 7,000.

Also, at this point I feel they could coast a bit on the sales. They are the standard in the USA, period. IMHO the service is suitably viral and must sell itself in large part. (I could be way off on the last assumption.)

Re:DocuSign to cut workforce by 9% as part of restructuring ... by notahacker on Wednesday September 28, 2022 @06:17PM (#33013961)
They want sales involved for any purchase over £2k per annum, and I suspect it's because actually a lot of their revenue comes from the sort of order sizes and software integrations you only achieve from having account managers and support staff asking a lot of questions about their business process and software platforms, and then fielding questions from legal.