Subsection – A tool for creating support docs for SaaS

Re:Subsection – A tool for creating support docs for SaaS by mijustin on Wednesday September 28, 2022 @02:12PM (#33011217)

I decided to try it out (I recorded my initial impressions here: https://www.youtube.com/watch?v=MdmB0JnNF3s).

The software itself is pretty slick. Currently we're using Crisp Chat's help docs for our SaaS, as well as a static site generator for our API docs. I think this could reasonably replace both.

One thing I really like is the layout. Having general topics on the left, as well as anchor based menu in each article is super helpful.

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Re:Subsection – A tool for creating support docs for SaaS by octobereleven on Wednesday September 28, 2022 @02:39PM (#33011571)

Thank you so much for recording this. I appreciate it a ton.

It’s incredible to look at it from the user’s perspective. And happy that you found it useful. Gives me a few ideas on how to improve certain things.

And to compare it to Crisp, that’s just amazing. Would love to see Transistor’s help and api docs on Subsection at some point.

This was great!

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