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Re:Mcmaster.com is the best e-commerce site I've ever used by DrudgeCorporate on Sunday September 25, 2022 @08:57PM (#32978167)
Time is money and buying from McMaster has always been faster and easier than any other site. I also have yet to get an incorrect item.
Re:Mcmaster.com is the best e-commerce site I've ever used by loonster on Sunday September 25, 2022 @10:45PM (#32978763)
I have had an incorrect CAD model from them. (Which they fixed when I brought it to their notice). Once burned, twice shy.
Re:Mcmaster.com is the best e-commerce site I've ever used by deathanatos on Sunday September 25, 2022 @11:41PM (#32979143)
This would be an immediate positive in my book. Most the bug reports I upstream to vendors go nowhere. Getting in contact with someone who can actually fix the problem, instead of just papering over it? Completely negates any downside from the original problem, in my book.
Re:Mcmaster.com is the best e-commerce site I've ever used by steve_adams_86 on Monday September 26, 2022 @12:03AM (#32979288)
Really, I hear nothing back from a large majority of my bug reports. It must be around 3/4 are ignore or get a template response with no solution. Solving the problem is amazing. We all make mistakes, we don’t all fix them.