Re:Mcmaster.com is the best e-commerce site I've ever used
by deathanatos on Sunday September 25, 2022 @11:41PM
(#32979143)
This would be an immediate positive in my book. Most the bug reports I upstream to vendors go nowhere. Getting in contact with someone who can actually fix the problem, instead of just papering over it? Completely negates any downside from the original problem, in my book.
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Re:Mcmaster.com is the best e-commerce site I've ever used
by steve_adams_86 on Monday September 26, 2022 @12:03AM
(#32979288)
Really, I hear nothing back from a large majority of my bug reports. It must be around 3/4 are ignore or get a template response with no solution. Solving the problem is amazing. We all make mistakes, we don’t all fix them.