Re:I came up with a better way to communicate with users
by atomiomi on Thursday September 22, 2022 @11:37AM
(#32940429)
Criticism is good thing. It even helps me to see my product clearly)
So let's see 1. Taku is not just a chat popup window. You don't talk with only one user at a time. You have constant connection with all users. 2,3. Notifications won't be always on screen. Only when there is a new message. And yeah I'm thinking about enabling "Mute" for users who don't want to be annoyed)
Re:I came up with a better way to communicate with users
by stickfigure on Thursday September 22, 2022 @01:57PM
(#32942402)
> You don't talk with only one user at a time. You have constant connection with all users.
Can you expand on that? What specifically is different from (say) intercom?
Re:I came up with a better way to communicate with users
by atomiomi on Thursday September 22, 2022 @02:14PM
(#32942613)
Well with intercom you can send one message to all users. And then one user can't participate in discussion with everyone.
You can also send polls to everyone and everyone can see the results which makes people more engaged.
DMs are not available to everyone, you decide who can have access to direct chat with you
Re:I came up with a better way to communicate with users
by stickfigure on Thursday September 22, 2022 @03:13PM
(#32943365)
Ah, "users can talk to other users". Interesting idea, I look forward to other people trying it out and reporting back :-)
Re:I came up with a better way to communicate with users
by ouid on Thursday September 22, 2022 @11:55AM
(#32940731)
if you dont include a mute, i will boycott every single website that uses your product.
Re:I came up with a better way to communicate with users
by atomiomi on Thursday September 22, 2022 @12:21PM
(#32941106)
Lol, fair point. But first I need to make people use it)
Re:I came up with a better way to communicate with users
by fragmede on Thursday September 22, 2022 @01:14PM
(#32941832)
It's a good idea and fills a needed niche. Don't let the haters get to you.
Re:I came up with a better way to communicate with users
by atomiomi on Thursday September 22, 2022 @02:16PM
(#32942632)
Thanks man
1.How is this different than a chat window popup? I see these everywhere. What sets your product apart?
2.For me, popups like this are annoying if they are too intrusive, and they almost always are. How are you going to prevent this from turning away users like me from your clients software?
3.Are there going to be notifications sitting somewhere in the screen? This also is a turn off.
4.Most of the time as a user, I prefer email. Nobody is going to bug me, but support is there when I need them. Perhaps you could structure it more like that. Make it voluntary, rather than intrusive.