Also, most users haven't ever experienced software that's any better, with a few rare exceptions such as Excel. We programmers have it so good. "How can people put up with such bad software" is a recurring theme, and not unique to Teams or even Microsoft.

Everybody I know has used Zoom at this point, and has thus seen what dead-simple and "just works" telecom software can be (not to mention FaceTime, which seems to revel in "your never-owned-a-computer grandparent is happy to use this").

If you think zoom "just works" I'm guessing you haven't seen the quagmire of poor decisions masquerading as code that is zoom on the Linux desktop.

Still better than teams though. (With the caveat that it's only useable on Chrome).

I use Teams in enterprise, and Zoom for college. At this point I pretty firmly believe Zoom is hot garbage. Teams syncs with Outlook, and basically every org I interacts with uses Outlook and has Office365 at this point.

Teams hasn't been crashy, is responsive, doesn't eat memory, etc. At this point I personally cannot point to why there is so much hate for Teams. Either that or my organisation is doing something well to make it work well.

It works pretty well for us in these respects too.

The chat is fucking useless though. We use Slack for that.

Dead simple is something like Meet. Click a link and you're on a video call with nothing to install. On iOS, FaceTime is also great.

Zoom is a dumpster fire.

I’ve had lots of small annoying problems with Meet and find that the only people who use it are Googlers.

The managers that force this horseshit on they employees never used anything else before the pandemic. Suddenly they also had to use something with that function, already had Teams and now forced everyone to use it as a lowest common denominator.

At least, that's my hypothesis. It's the preinstalled browser debacle all over again.