...which makes me hope she found this Q&A online and works somewhere like CA that imposes good-faith requirements on at-will employment.
I'm fairly sure letting someone go over refusing to commit what's arguably low-level fraud (blatantly lying about whether fulfillment has already occurred in the course of a commercial transaction) might be treated as a bad-faith termination. In such cases the state can be very employee-friendly, especially if considering it as an official termination then puts the employer on the wrong side of other rules re: other employee protections, final paychecks, etc. The religious aspect would just be icing on the cake.
That’s “managing out”.
People will tell you, well they could turn things around with the PIP and then we won't have to terminate them, but the term "managing out" makes it really difficult to believe that that's the desired end state. Normally those plans are set up for the person to fail or to make them miserable enough to part ways.
What does that mean? Last time I heard this it was in the context of firing, or rather preparing conditions to simplify the process.
Is it a euphemism for making their work life difficult so they are likely quit on their own (e.g. assign only difficult customers to her)?
Or is it more about establishing conditions that allow firing that are unrelated to the protected class aspect (e.g. assign all non cancellation tickets, than dismiss because they cannot keep up with the load)?
Whatever it is "managing out" just sounds shady.