Grafana Labs launches free incident management tool in Grafana Cloud

Re:Grafana Labs launches free incident management tool in Gr... by DrRobinson on Tuesday September 13, 2022 @12:35PM (#32826599)

It looks really cool and since we already use Grafana it would be a good fit for us, but for on call purposes Slack isn't very useful. If we were to migrate from PagerDuty to this, we would need an app that can override do not distrub and wake people up. Do you have any plans for any such app?

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Re:Grafana Labs launches free incident management tool in Gr... by drc on Tuesday September 13, 2022 @12:52PM (#32826873)

hi, disclaimer I work at Grafana,

We have plans to build a native mobile app for ios & android for OnCall that would let you achieve this over the next few months.

OnCall is a separate product from Incident. It's available via OSS and Cloud. Incident and OnCall work well together, or you can use either as standalone!

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Re:Grafana Labs launches free incident management tool in Gr... by thayne on Tuesday September 13, 2022 @02:41PM (#32828513)

I'm a little curious how this will work with self hosted OnCall. Will the user need to set up their own push notification accounts for apple and Google, will it used a centralized service from Grafana, will it have a background service that polls the hosted OnCall service, or something else?

[ Parent | on HN ]