Re:Stop measuring community engagement
by mhall119 on Thursday September 08, 2022 @11:53AM
(#32767412)
s/surprised/disappointed/
A user's engagement with your product is a great metric, because what you value is users using your product.
But for a COMMUNITY it's the wrong metric, because you don't value negative comments in your Slack no matter how many there are (in fact, the more there are the worse it is).
A user's engagement with your product is a great metric, because what you value is users using your product.
But for a COMMUNITY it's the wrong metric, because you don't value negative comments in your Slack no matter how many there are (in fact, the more there are the worse it is).